roomZy ·Help Center ← All help docs
← Help Center
Reservations · for your customers
roomZy
Discount codes

Using a discount code

If a venue has given out a code, the customer types it in while booking and the price drops before they pay — no account needed.

How a customer applies one

While booking
  1. Pick a day, length, and time as usual (see Booking a bay online).
  2. On the details step, type the code into the Discount or gift code box (the same box takes a gift code).
  3. The page checks it and shows the saving (for example, "saves $8"); the total updates before checkout.
  4. Finish booking — the discounted price is what gets charged or shown as due.

Codes are not case-sensitive. If a code doesn't take, the page says why — it may have expired, be first-visit only, or have hit its usage cap.

What codes can do

Set by the venue

For venue staff

Create and manage codes on the Marketing screen in the dashboard — percent / fixed / free-minute, the valid window, first-visit and caps. A code works alongside a customer's membership, points, or gift balance.

roomZy
Questions? Email support@roomzy.io.